About Us
Imali is building a financial platform that combines payments, fund management, and financial intelligence. Our goal is to create systems that are simple, reliable, and impactful for users.
We work closely with our clients to ensure they can use the platform effectively and confidently.
As our user base grows, maintaining strong relationships and support becomes essential.
- Client Focused
- Trust Driven
- Structured Systems
- Responsive Support
- Scalable Platform
Job description
We are looking for a Relations Manager Intern to support and manage client relationships on the platform. This role involves assisting users with KYC processes, handling support requests, and ensuring clients are successfully using Imali.
You will be assigned a portfolio of clients and will be responsible for maintaining strong communication and resolving issues efficiently.
Compensation is commission-based, tied to the performance and activity of your assigned clients.
This role is ideal for someone who enjoys working with people and ensuring a smooth user experience.
- Manage and support assigned client accounts.
- Assist users with KYC verification and onboarding.
- Monitor client activity and ensure proper platform usage.
- Respond to client inquiries and resolve issues promptly.
- Build and maintain strong relationships with users.
Experience & Qualifications
- Strong communication and problem-solving skills.
- Ability to manage multiple clients and tasks effectively.
- Attention to detail, especially in verification processes.
- Customer-focused mindset with a helpful approach.
- Interest in fintech, support, or client relations.
